Keeping children and young people with disability strong

    Disability Gateway - COVID-19 

    People with disability, families, caregivers and support workers can contact the Disability Gateway to get free, fact-checked and private information and advice about COVID-19. They can also be referred to other support services if needed, including counselling and advocacy. 

    To use the Disability Gateway, go to Disability Gateway or call 1800 643 787 (8am to 8pm (AEDT) Monday to Friday).

    If you need information in a language other than English, call the Translating and Interpreting Service on 131 450 and ask to be connected to the Disability Gateway.

    If you are deaf or have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be connected to the Disability Gateway.

    AHRC Guidelines on the rights of people with disability during COVID-19 

    The Australian Human Rights Commission developed the Guidelines on the rights of people with disability in health and disability care during COVID-19 to help disability services and support workers and health care professionals take a human rights-based approach to decision-making during the pandemic.

    Accessible resources

    National Disability Insurance Scheme (information and resources)

    The National Disability Insurance Scheme (NDIS) is regularly updating its information and resources  including Frequently Asked Questions (FAQs).

    Mental health and wellbeing (information and resources)

    Coronavirus Mental Wellbeing Support Service

    Isolation and stress can make it harder to take care of your mental health. Beyond Blue has tips on looking after your mental health during the coronavirus outbreak.

    The Australian Department of Health has more tips and information on mental health support during COVID-19.

    If you are feeling overwhelmed, stressed or sad, please reach out for support. Talking to someone can help. You can contact:

    Lifeline  13 11 14

    Beyond Blue  1300 22 4636

    Kids Helpline 1800 55 1800

    Headspace 1800 650 890.

    If you, or a child or young person in your care, needs support during this challenging time, please reach out. Call one of the numbers. If you don't get through straight away, stay on the line - someone will be there. Or visit: for online support


    Education (information and resources)

    Early childhood education information and updates:

    Australia-overall information

    New South Wales


    South Australia



    Western Australia

    School information:

    Australian Capital Territory

    New South Wales (school closures)

    Northern Territory

    Queensland (Queensland Health alerts)

    South Australia (school closures)



    Western Australia

    CYDA advocacy during COVID-19

    There is a critical need to ensure that children and young people with disability and their families can access the following:

    • accessible testing with agreed supports for sensory needs, alternative communication and social stories
    • access to technology to support equal access to telehealth
    • priority access to personal protective equipment
    • continuation of chronic care plans

    CYDA has been privileged over the past few months to engage with so many young people with disability, families of children with disability, disability advocates, partners and other stakeholders whilst we all grapple with the impact of COVID-19. We have heard from almost 700 families and young people about the effect of the crisis on their lives. 

    We continue to amplify these messages to government, including endorsing the Open Letter to National Cabinet: Immediate Actions Required for Australians with Disability – COVID-19 and producing reports and submissions to inform the government on the situation for children and young people with disability.

    Stay in touch

    You can stay in touch with CYDA about the COVID-19 situation by contacting us.


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