Keeping children and young people with disability strong

    Easing of restrictions for Greater Brisbane (up to date as at 12 Jan 2021 11am AEDT)

    Update and details here 

    Restrictions for Greater Brisbane, as well as those who have been in Greater Brisbane since 2 January 2021, will be in place from 6pm Monday 11 January to 1am Friday 22 January.

    The Greater Brisbane region includes:

    • City of Brisbane
    • City of Ipswich
    • Logan City
    • Moreton Bay Region
    • Redland City

    Face masks

    You must carry a face mask with you at all times when you leave home, unless you have a lawful reason not to. You must wear a mask in indoor spaces, except in your home. For example:

    • shopping centres and supermarkets
    • hospitals and aged care facilities
    • gyms
    • workplaces where people cannot socially distance and where it is safe
    • places of worship
    • libraries
    • public transport, taxis and ride share vehicles
    • airport terminals and during flights
    • staff in restaurants, cafes, pubs and clubs who interact with the public must wear masks but not patrons.

    You are not required to wear a face mask when outdoors at a safe distance from other people (for example, walking a dog), in private vehicles or when doing strenuous exercise. You are not required to wear a mask in dining venues.

    We recommend you wear a mask when outdoors if you are unable to stay more than 1.5m distance from other people, such as busy walkways and thoroughfares.

    Children under 12 years and people affected by a medical condition or disability are exempt.

    Read about face masks: how to use, wear and change.

    Information by state and territory (links valid 12 Jan 2021)

    Disability information helpline

    Have things changed for you because of coronavirus (COVID-19)? Do you need support in a language other than English? Help is available. Call the Disability Information Helpline on 1800 643 787 and ask for an interpreter, or call Translating and Interpreting Services on 131 450 and ask for the Disability Information Helpline on 1800 643 787. Information about the Disability Information Helpline is also available in 63 languages. Visit for more details. #DisabilityHelp

    AHRC Guidelines on the rights of people with disability during COVID-19 

    The Australian Human Rights Commission developed the Guidelines on the rights of people with disability in health and disability care during COVID-19 to help disability services and support workers and health care professionals take a human rights-based approach to decision-making during the pandemic, which has caused major disruption to society since the start of this year.

    Accessible resources

    National Disability Insurance Scheme - information and resources

    The National Disability Insurance Scheme (NDIS) is regularly updating its information and resources  including Frequently Asked Questions (FAQs).

    Mental health and wellbeing – information and resources

    Coronavirus Mental Wellbeing Support Service

    Isolation and stress can make it harder to take care of your mental health. Beyond Blue has tips on looking after your mental health during the coronavirus outbreak.

    The Australian Department of Health has more tips and information on mental health support during COVID-19.

    If you are feeling overwhelmed, stressed or sad, please reach out for support. Talking to someone can help. You can contact:

    Lifeline  13 11 14

    Beyond Blue  1300 22 4636

    Kids Helpline 1800 55 1800

    Headspace 1800 650 890.

    If you, or a child or young person in your care, needs support during this challenging time, please reach out. Call one of the numbers. If you don't get through straight away, stay on the line - someone will be there. Or visit: for online support

    Finances and employment – information and resources

    Australian Government Support Payments

    Victorian Coronavirus (COVID-19) Test Isolation and Worker Support Payment

    Australian Government coronavirus information and support for business

    The National Debt Hotline website has step-by-step guides explaining how to fix common debt problems. You can also call the helpline on 1800 007 007 to speak with a financial counsellor.

    Find a financial counsellor in your area.

    Education – information and resources

    Education advice by government

    Early childhood education information and updates:

    Australia overall information

    New South Wales


    South Australia



    Western Australia

    School information:

    Australian Capital Territory

    New South Wales (school closures)

    Northern Territory

    Queensland (Queensland Health alerts)

    South Australia (school closures)



    Western Australia

    CYDA advocacy during COVID-19

    There is a critical need to ensure that children and young people with disability and their families can access the following:

    • accessible testing with agreed supports for sensory needs, alternative communication and social stories
    • access to technology to support equal access to telehealth
    • priority access to personal protective equipment
    • continuation of chronic care plans

    CYDA has been privileged over the past few months to engage with so many young people with disability, families of children with disability, disability advocates, partners and other stakeholders whilst we all grapple with the impact of COVID-19. We have heard from almost 700 families and young people about the effect of the crisis on their lives. 

    We continue to amplify these messages to government, including endorsing the Open Letter to National Cabinet: Immediate Actions Required for Australians with Disability – COVID-19 and producing reports and submissions to inform the government on the situation for children and young people with disability.

    Stay in touch

    You can stay in touch with CYDA about the COVID-19 situation by contacting us.


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